Tile Fantasy is committed to providing quality products and services to our customers. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange, subject to the following conditions:
- The product must be in its original condition, unused, unopened, and undamaged.
- The product must be returned with its original packaging, accessories, and receipt or invoice.
- The customer is responsible for the shipping costs of returning the product, unless the product is defective or damaged during delivery.
- Tile Fantasy reserves the right to refuse any return that does not meet these requirements or that is deemed fraudulent or abusive.
To initiate a return, please contact our customer service team at info@tilefantasy.com or call us at 9253605293. We will provide you with a return authorization number and instructions on how to ship the product back to us. Please do not send the product back without a return authorization number, as this may delay the processing of your refund or exchange.